Shipping Policy
At SporaCare, we’re committed to getting your scalp care essentials to you as smoothly (and quickly) as possible—because healthy hair starts with consistency.
Standard Shipping
- Delivery Time: 4–7 business days
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Rates:
- Single Product: $4.99
- Bundle: $7.99
Expedited Shipping
- Delivery Time: 3–5 business days
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Rates:
- Single Product: $6.99
- Bundle: $9.99
Free Shipping
- Orders over $100 ship free, no code needed.
Pre-Orders
All pre-orders will begin shipping mid-May. You’ll receive a confirmation and tracking email as soon as your order hits the road.
Do you ship worldwide?
We currently ship within the continental United States. Stay tuned—we’re working on expanding!
How long will it take to get my orders?
Once your order is fulfilled and you receive a tracking number, your products should arrive within 3 business days. Should you have any questions, do not hesitate to contact our customer service team for assistance at support@sporacare.com.
I accidentally entered the wrong shipping address—what should I do?
No worries! If your order hasn’t shipped yet, email us right away at support@sporacare.com with your order number and the correct address.
We’ll do our best to update it before it heads out the door. If the order has already shipped, we’ll work with the carrier to see what can be done.
What should I do if my package is lost, stolen, or arrived damaged?
We’re so sorry to hear that! If your order didn’t make it to you—or arrived in less-than-perfect condition—don’t worry, we’re on it.
Just reach out to us at support@sporacare.com with your order number and a quick description of what happened. If possible, include any photos of the damage.
We’ll work with you to make it right—whether that’s a replacement, refund, or another solution that works for you. Your scalp care happiness is our priority!
Other questions?
Please contact us at support@sporacare.com